Privacy Policy
This Privacy Policy describes how LHDIRECT LTD ("we", "us", "LHAI") collects, uses, and protects your information when you use LHAI — our AI-powered WordPress page builder plugin and related services at lhai.app.
1. Information We Collect
Account information
- Name, email address, and WordPress site URL
- License key issued upon subscription or trial signup
Usage data
- Pages built, credits consumed, and feature usage counts
- AI prompts you submit (retained only for service operation and 90-day undo history)
Payment information
- All billing is processed by PayProGlobal. We never store your card number, CVV, or bank details on our servers.
Technical data
- IP address, browser type, WordPress version, and LHAI plugin version
- Basic diagnostic logs to keep the service reliable
2. How We Use Your Information
- Operate the service: authenticate your license, process AI requests, generate pages, and track credit usage
- Process payments via PayProGlobal
- Enforce plan limits — credit quotas and domain restrictions
- Improve the service through aggregate analytics only. We do not inspect individual prompts for product research.
- Send account notifications such as low-credit alerts, plan renewals, and critical service updates
3. AI Data Processing
- Your prompts are transmitted to Google (Gemini API) and Anthropic (Claude API) to generate page content and images.
- AI providers may process your prompts subject to their own privacy policies. We recommend reviewing them: Google, Anthropic.
- Generated page content belongs entirely to you. We claim no ownership over the output.
- We do not use your prompts or generated content to train our own models.
4. Data Retention
- Account data: retained until you request deletion
- AI generation history: 90 days, to power undo and restore
- Credit usage logs: 12 months for billing-dispute resolution
- Generated pages: stored in your WordPress database — we do not host them
5. Data Sharing
We share data only with the following processors, and only to the minimum extent needed:
- Google (Gemini API) — prompts and image-generation requests
- Anthropic (Claude API) — prompts and code-generation requests
- PayProGlobal — billing information for subscription and pack purchases
We do not sell your personal data to anyone.
6. International Data Transfers
- Google and Anthropic process data in the United States.
- PayProGlobal operates internationally.
- Railway, our server hosting provider, is based in the United States.
- For EEA and UK users, Standard Contractual Clauses apply with each processor.
7. Your Rights
Under the EU General Data Protection Regulation (GDPR) and the Israeli Protection of Privacy Act, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erasure ("right to be forgotten")
- Restriction of processing
- Data portability — receive your data in a machine-readable format
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
Contact [email protected] to exercise any of these rights. We respond within 30 days.
8. Security
- All connections to lhai.app and the plugin's licensing API use HTTPS/TLS.
- License keys are unique per domain and revocable.
- API keys for third-party services are stored encrypted at rest.
- Credit-affecting operations are atomic and audit-logged (admin user, IP, and timestamp).
9. Cookies & Local Storage
- The LHAI plugin uses
localStoragein the WordPress admin UI to remember editor preferences (splitter position, viewport mode, recent colors). - The lhai.app public website uses minimal privacy-respecting analytics.
- We do not use advertising cookies or cross-site tracking.
10. Children's Privacy
LHAI is not directed at individuals under the age of 16. We do not knowingly collect data from minors. If you believe a minor has provided us with personal data, contact [email protected] and we will remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. For material changes, we will email account holders in advance. Continued use of the service after a change indicates acceptance of the revised terms.
12. Controller-Processor Relationship
You are the controller of your website content generated through LHAI. LHDIRECT LTD / LHAI acts as a processor on your behalf. A Data Processing Agreement (DPA) is available on request.
13. Trademark Notice
- WordPress® is a trademark of Automattic Inc.
- Google® and Gemini are trademarks of Google LLC.
- Claude® is a trademark of Anthropic PBC.
- LHAI is an independent product and is not affiliated with, endorsed by, or sponsored by any of the above.
14. Contact
Questions, requests, or complaints? [email protected]
LHDIRECT LTD · Ramat Gan, Israel